Wage hike vs. upskilling: Cebu BPO workers, management clash over pay

CEBU CITY, Philippines — A wage dispute surfaced within Cebu’s business process outsourcing (BPO) sector as workers pressed for higher pay while industry representatives warned that a steep increase could undermine the sector’s competitiveness. The opposing positions emerged during the Regional Tripartite Wages and Productivity Board 7’s public hearing on Monday, August 24. In it,

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